Worst customer service in the industry. Only 2 wa...

Worst customer service in the industry. Only 2 ways to pay without having to pay a hefty convenience fee (via a secure pdf, or writing a check - anything else is going to cost you). Bill due dates change every month (just a ruse to get people confused), and if you're late because of that confusion, tack on another 5 percent fee.

Small town utilities at its worst.