Rosalynn McEvilly

Review of Hackettstown Trading Post

Ordered a chest of drawers was promised in 3wks. T...

Ordered a chest of drawers was promised in 3wks. Today is week 4 and I had to call and follow up. Was told that it was back ordered and would not be available for another two weeks. 8mos pregnant... Kinda need the dresser to put baby clothes in and apparently the dresser may arrive after the baby. So we asked to cancel the order.
Customer Service did not try to keep our business but said that a manger will call us back with the refund info.
Manager called us back and lo and behold, the dresser was never back ordered, in fact it has been in stock in the wearhouse since we ordered it!
So just what kind of sales people do they hire? Ones that flat out lie to you apparently.

Tired to "shop local" but i think if they have culture of lying to customers they deserve to go out of business.