Anna Perez

Review of COVERT CHRYSLER DODGE JEEP

Yesterday morning after taking my dog to the vet m...

Yesterday morning after taking my dog to the vet my Jeep Renegade wouldn't start. It was giving me all kinds of message Theft detected, check power steering, check air bags etc. My husband was able to jump it. The battery tested fine but the starter failed at AutoZone. My husband didn't like the messages the car was giving us so we took it to Covert Jeep on Research just to be safe. My husband called ahead and Richard in the Service Dept. was waiting for us. 2-3 hours later Richard called to let me know it was battery and the warranty covered the replacement. After a very stressful morning Richard made my day! We are all skeptical of mechanics and Dealership Service Departments bc they have a reputation of ripping off us, but my experience yesterday proved otherwise. I'm so happy we with our gut feeling to take it to the Dealership as they are the true experts!