Service technician was absolutely fantastic. Extre...

Service technician was absolutely fantastic. Extremely knowledgeable and professional the entire time and was punctual upon arrival. Took his time to go through and explain everything to me as well made notes to me of inefficiencies he's spotted and providing what Arpi's can offer re: solutions.

Overall experience was excellent from logging the call after hours to Leon the technician returning my call at 1230am and arranging an appointment for 0900am the next day.

Issue: dead fan/blower motor occurring at 1200am. Had to contact 24 HR support and arrange time the next day to have service technician arrive, evaluate and repair the issue. This was Sunday August 2, 2020 prior to the Civic holiday. +29c weather the next day with a southern Alberta heat advisory in effect.