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Paul Mackintosh

3 years ago

After surfing the net looking for a new dishwasher...

After surfing the net looking for a new dishwasher, we found Marks Electricals.
We found their prices were the best by far and decided to place our order.

We had a query which after speaking with Marks Electricals, was answered in a very friendly and knowledgeable manner. A good start.

We then went ahead with our order, a confirmation email duly arrived along with full details of expected delivery, returns, cancellation etc.

Later in the day we received a text message informing us of our delivery day, date and time slot with a promise of a call from the driver around an hour before arrival.

Unfortunately and as we all know, the snow arrived with a vengeance which delayed our delivery, however, we were informed by Mark Electricals along with an apology for inconvenience (no fault of theirs).

A new delivery date email arrived along with a later text again with full details of delivery day,date and time slot, this time, (no snow) the delivery driver did ring us to tell us the exact time he would be with us, he actually arrived 25 mins ahead of time! another great example of friendly and superb customer service by the driver.

The dishwasher arrived in excellent condition, it s now up and running.
Would we recommend Marks Electricals? 100% yes.

Check them out, you won t be disappointed.

Paul

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