Chad Fabry

Review of PCNation

I gave PC Nation 4 stars- the shipping was fast, t...

I gave PC Nation 4 stars- the shipping was fast, the product came as described and the price was good... so why not 5 stars? It was the weirdest shopping experience ever.
I clicked buy now and the screen went blank. No email to confirm purchase. Next day I email and ask order status. No response to that mail but I did receive another mail from them stating they received my order but with no order number, no confirmation number and they didn't identify what I ordered; just, "we received your order" The I get a call from a customer service rep because this is my first order. His caller ID says "Elite Blind Company" Now, I'm sure I've been scammed.
I call back and get a manager who confirms my order, sends me an order number and assures me the product is ready for shipping. 12 hours later I received a tracking number and the next day I got my camera.
In the end it worked out but it was an ordeal.