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Katherine Harris

4 years ago

I initially chose this moving company due to their...

I initially chose this moving company due to their great reviews on Yelp. I was amazed with the service I received along with the personable employees. My great experience ended when my (not even 1 year old...Ethan Allen) couch arrived with multiple scuffs, scrapes and tears.

I immediately was frustrated and disheartened however assured by not only the driver of the truck, but my moving coordinator that it would be taken care of in an expedient manner. I was convinced they were telling me the truth-- especially since I had purchased $20,000 of $0 deductible insurance coverage.

It has been almost 60 days with no resolution.

I would say to purchase insurance to cover your valuables but clearly-- that's not getting me far...so my advice is to NOT choose Great Plains Moving and Storage to handle your local OR long distance move.

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