Jim Mosier

Review of Darden Restaurants, Inc.

The food is consistently good. Service can be hit...

The food is consistently good. Service can be hit or miss, some servers are better than others. Historically we've also gotten the fastest service sitting at the bar. The place gets really busy for dinner. Normally I would give them a 4 star rating but I'm only leaving 3 stars because we had an issue with an online order that was doubled and we were charged accordingly. I called immediately after getting home when we realized what had happened and the person that brought the meal to our car told me the manager on duty was brand new and that the General Manager would call me the next day to resolve. That never happened so I called about a week later and was told by someone that they couldn't do anything about it since the order was from too long ago. To their credit this happened shortly after the COVID-19 shutdown so they were still probably working out their processes, but still, I am out about $40 for food I didn't order in the first place.