Rooms: (san nicolas villa)

Rooms: (san nicolas villa)

-Shows their age and definitely needs a more thorough cleaning.
- Sheets are white although it has that "maaligasgas" feeling that gives out the impression that either the room was not used for a while or hindi mashado nalinis.
-The a/c didnt work at first and we had to call engineering/maintenance. After having cleaned the filter and filled the a/c with freon, wala nang naging aberya
-The CR is a tad dirty. Youd notice that medyo may mold buildup na yung tiles at some parts. The glass shower divider has water stains and hard water buildup.
- our rented room has a working stove where you can cook

Overall: Ok lang although its not what you'd usually expect for a four star hotel

Community/Common areas/Amenities:
- the common areas ate well maintained specially the cafe, restaurant and pool.
- there are a lot of activities for the whole family
-each villa has a designated parking space in front although a bit limited. (You'd most definitely fird a parking spot although there might be a chance na malayo sa iyong rented villa)
- 24 hour security. I was smoking at our rented room's veranda at around 12mn and saw security patrolling the premises

Overall: we actually rented the place for a day so that we can take a dip at their pools. Ok naman but in order to be able to enjoy i guess a 2 day stay is a must

In summary: I'm in a bind if i can fully recommend the place to be honest. Had a bad experience with the rooms a/c as well as im not fully satisfied with how the place was maintained. If you can your stay at a discount then GO. Otherwise i'd recommend that you look for other alternatives.

Staff/service:
- unfortunately our rented room doesnt have a working phone therefore youd have to go to the reception area by foot. Thankfully, our villa was just near the reception area.
- engineering who fixed our a/c came after about 10 mins. Ok naman although everything could have been avoided if they regularly check and properly their rooms
- we requested floor mats and pinasabe nalang namin dun sa staff na nag service nung a/c. Thankfully someone came after about 20 mins. Again, this could be easily avoided only they provided mats in the first place
- staff, especially the guards, seems courteous to their quest.