Marcel Knaepen

Review of BMW van osch Hasselt

On March 3, I offered myself a 520D tour with my c...

On March 3, I offered myself a 520D tour with my car, the right air bellow of which was defective behind. When I asked if this was covered by the guarantee, I received the answer that this was not the case and that I also had to know from the Premium Selection guarantee policy.
When inquiring afterwards at another BMW dealer, I am assured that a guarantee was indeed applicable to this part. There was also an improvement action going on on this car from the exhaust gas recirculation cooler. No mention was made of this at Van Osch. My next BMW will in no case be ordered through Van Osch.