Elise Rivas

Review of Lindsay Ford

Very negative experience today... I called the day...

Very negative experience today... I called the day before to confirm the price, informing them I'd pay cash.

Upon arriving, they told me there was a possibility they already sold the car. Magically they found it, and shared a strange story that someone in New York was coming down to get it today.

After test driving and getting ready to buy, they informed me that there would be an additional $2,000 surcharge for NOT financing with them despite previously confirming the price as a cash payment. They also added a ~$3,000 "product" fee for it being CPO.

This is the kind of experience I dreaded. Classic bait and switch. Safe to say, I was easily able to find another dealer who was up front about pricing.