Tim R

Review of Capitol FIAT

Normandin gets 2 stars, because they have cars, on...

Normandin gets 2 stars, because they have cars, one of the worst to buy from by far...

This dealership or perhaps the Internet salesperson refused to lease at the FCA buy rate... Did not buy here. I suggest you don't either. I've leased a lot of cars over the years and even when they try to sneak in a padded money factor - if caught by the buyer they will revert to the published rate.

At Normandin, one of the oldest CJDR dealers in the bay area, they have the cojones to outright admit and insist they are charging you more for the same lease you can get at other dealers in the area. I went to Fremont CJDR and not only did they quote the rate without markup, they made the payment much less than Normandin.

The bigger they are the harder they fall. I noticed the dealership was nearly empty. The customers who were there had the look of defeat. Normandin really gets close to those boiler room - high pressure sales tactics used most notably by Honda dealerships across the nation. Too bad Normandin is a dinosaur and we know what's coming. They even have a 135 year old replica of a horse and buggy...really innovative place to shop for a car.