Normally it's a great time, but today they needed ...

Normally it's a great time, but today they needed WAY more people working BEFORE people entered the park. We got there at 11 am, an hour after the park opened, and it took us AT LEAST 20 min to get to the gate where you pay for parking, and there were no season pass holder exclusive lines. The last entrance on the left wasnt open, but they didnt block it so people were driving up and then cutting in (or trying to) which delayed it even more. Then when you got to the entrance lines, there was ONE person directing people. So many people were looking to get passes renewed or set up for the first time and they had terrible signage and again, no help out there directing people. Last year they had this massive room with 15-20 different stations to take pictures/get passes, this year it was a tiny room with 3 people! But what you didnt know was that you could also do that at the regular lines...well, at least until you got to the ONE person who was directing people. It was just very poorly run today. I'm hoping this was an anomaly, but if it's like this all season and they keep raising prices, I can find other places to spend my money.