Hotel Derek isn't bad, but it's not the best. Prim...

Hotel Derek isn't bad, but it's not the best. Primarily because of the staff. This is a management problem; there are better hotels in the Galleria area, I would know. I'm in a hotel 4 out of 7 days a week.

The beds are firm (not a bad thing) and the rooms are fun, nice and clean EXCEPT the horrible shower heads chosen; they don't work, are awkward and just annoying. There are minor things wrong in rooms (outlets don't work, lights) that is obviously a management lacking problem. They don't pride themselves.

The front desk staff is "nice enough" but there's a cold feeling, like they don't enjoy their job. The bar staff had the same type of feeling, she served drinks but it seemed like a chore.

Overall, the hotel isn't bad, but there are better options at the same price point. I would suggest removing the general manager, getting somebody who takes pride in a hotel and fixing the staff & small issues around the hotel.