Loved the room (mostly). It had a nice little benc...

Loved the room (mostly). It had a nice little bench built in beneath the window to sit on and overlook the city. I think all or most rooms have this set up. The decor was very nice. On the downside, the bathroom door has a very heavy sliding barndoor style door. As an adult of reasonable strength I had to throw my weight into closing it. It also leaves a large gap. If this is in double bed rooms, it's a detriment to privacy. I could see my partner showering through the gap from the bed. Also, the hot water is near scalding and takes awhile to clear the pipes. I resigned myself to only cold water in the sink, the moment I so much as turned the hot faucet the water was too hot to touch. Service was mostly good with some nice amenities. The first night we had an issue with hearing our neighbor's TV (thin walls) but the staff doggedly worked for an hour to deal with it until our neighbor finally heard them. The second night, we requested extra towels and never got them, but maybe it got lost in all the holiday activity. Aside from never getting those towels, the barndoor bathroom, and scalding faucet, I think the good outweighs the bad enough for 5 stars.