Cliff Munro

Review of Nissan Downtown Toronto

The mark of a superior car dealership is when the ...

The mark of a superior car dealership is when the dealership ends up selling you a car when it was not really your intention to purchase a vehicle. But that is what happened in the first part of July 2014. I was simply taking a walk down King Street to pay a courtesy call to Nissan Downtown because one of the salesmen (Nimesh) had kept in touch with me over a number of months. I knew at some point, however, I was going to have to make a decision on my PT Cruiser because it was 13 years old and pushing 300,000 kilometres. My wife, Lorraine, loves two seater sports car coupes. There was a brand new Nissan 370 Z that was in the showroom, but it was a convertible and we were not in the market for a rag top. James from Nissan had pointed out, however, that a 370 Z Coupe had come in fairly recently via a lease return and was available. We bought the car because it was well looked after and only had 35,000 kilometres on the odometer. Omar, the General Sales Manager, was very fair to deal with regarding the car. He wanted us to have the car and ensured that any concerns I had were dealt with to benefit all concerned. Omar is an experienced professional who gets the job done and has superior leadership skills and is customer focussed. I know that the downtown car dealership market is crowded and competitive. Nissan Downtown has a sales group that works together in the interest of the client. They also have a Service Department that wants to get the job done right. When the 240 Z came out in the autumn of 1969, I was 10 years old and six years away from having a driver's licence. And the only cars I could buy at that time growing up in my hometown of Sudbury were my beloved "Hot Wheels". But my wonderful wife bought me my Z car earlier this month and I love my 370 Z. I am very happy to be part of the "Nissan Family". Cliff Munro (Toronto)