S Tor

Review of The Lazy Loaf and Kettle

I called on a Friday at 3:30pm to put an order in ...

I called on a Friday at 3:30pm to put an order in to pick-up breakfast catering for a meeting on the following Monday. The catering manager had left but the person that answered their telephone gave me the catering manager's name and email and told me to email the order and that they would be open at 7am on Monday so the order could be ready by 9am. When I called at 7am on the Monday morning to confirm the order, they told me they couldn't do it because I hadn't put the order in on time. I was stuck scrambling to try to feed 13 people for my 10:00am breakfast meeting. Had I been told that when I called, I would have made other arrangements. No apologies or accommodations to help me salvage the disaster. My first time requesting food from them, and my last.