R. L. Hudak

Review of Renaissance Cleveland Hotel

No valet or notification of no valet. Nothing on ...

No valet or notification of no valet. Nothing on their website about no valet. Just sat there waiting for valet that never came. No compensation for no valet. No fridge in room, which I expected to come standard here. Noisier than I'd expect. No room service, either, though their website clearly states that it's available. Overall, if you're looking for a 3-4 star experience, you're better off at the Red Roof. I won't be staying here again.