I was hit by an insured from this horrible company...

I was hit by an insured from this horrible company and the offered $863. All estimates I received were between $1800 and $2200. They told me their adjuster, who never saw my car, based their estimate off the photos. They then told me if I take my car elsewhere, other than their approved body shops, they don t have to pay the difference. I then took my vehicle to their body shop for an estimate and they said that there were several missing items from Direct Auto s quote... they feel the estimate needs to be significantly higher than offered but they will not provide it unless I go through them... please, please do not use this shame company. Do us drivers that have good insurance a favor and stop supporting these crooks. They are horrible