For this to be an HOA they are horrible with commu...

For this to be an HOA they are horrible with communicating with the Homeowners, some of the Staff members are just rude and are very inconsiderate when it comes to resolving residents issues...It's all about the "late fees" with them...and the "board" whoever they are; are NEVER around. I had a complaint and waiver to go "unnoticed" for months. Not sure what they do the the community outside collect fees. However, Tracy Hawgley, I will say is one of the few staff members who truly goes out of her way to give GREAT customer service. Her entire demeanor is pleasant and she is willing to assist WITHOUT the ATTITUDE like the others. Thanks Tracey for making a difference!