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The absolute WORST experience I ve EVER had at a r...

The absolute WORST experience I ve EVER had at a restaurant. You know it s terrible management when two other parties are talking about how Rude the hostess was. She s rude and disrespectful over the phone but In person tells my husband she ll seat him, waits for me to arrive along with the whole party then grabs her manager out of spite makes us wait to tell us our table was given away. They did it out of complete spite. The manager along with the hostess or receptionist both need attitude adjustments I can t believe the receptionist is still even working there with the way she handles customer service. I called regarding a reservation In the morning for my husbands birthday asking nicely if I could add 2 additional people to the reservation, the terrible receptionist then had the worse attitude and said no, didn t care at the moment until I called letting her know my party would be 15 min late and she said well give up your table after 15 min. I wanted to speak with a manager just based off the way she handled it, had she been a little nicer and less rude the last 2 times I called it wouldn t have been a big deal I understand during Covid accommodations are hard. she said you can speak to him when you get here goodbye My husband arrived exactly at 7:15 she said well seat you once your whole party arrives we all got there she couldn t even look us in the eye instead she got the manager for him to tell us they gave our table away, Why would they make us wait after the WHOLE party arrives, LOOKS FOR parking to tell us sorry we gave it away??? They couldn t tell my husband that when he got there? Instead they waited out of spite? The receptionist is extremely rude almost felt like she did it on purpose and got her little manager to handle it by feeding him lies apparently he was right next to her when she picked up the phone call so why couldn t he have the decency to address my concerns? Also, the manager nor receptionist were wearing masks....

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