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Joanne E. Mamo

3 years ago

Practice is not responsive to phone messages. It t...

Practice is not responsive to phone messages. It took 4 phone messages with answering service and an overnight before someone -"therapist" to call me back. I was told that they(practice) have"24 hours" to call you back and she didn't want to discuss anything about the office scheduling and was NOT apologetic. Was told good luck getting any office to call me back the same day as "all the industry works the same way"! Guess this practice doesn't care about exceeding standards or working a little better then what they deem as "standard" care. Bye. I'm looing for a Therapist that is willing to care enough to exceed standard care and YES, btw there are Therapists that care enough to call you back!

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