E Cole

Review of Greene Manor an Ethan Allen Ga...

After 2 re-schedules , bc they kept booking me at ...

After 2 re-schedules , bc they kept booking me at times when no one would be able to assist me, I finally made it one weekend afternoon. I requested by phone and email, a 1 bedroom with W/D. The person in the office that particular weekend, was just there to help out. She was asked to come work to fill in- knew nothing about greene manor or the apartments bc she belonged to another apartment development and that was her first day at greene manor. She showed me the direct opposite of what I was looking for, a studio and two bedroom. I could not see a one bedroom bc she didnt know of any. I was annoyed- it was a waste of my time. Three weeks of wasting my time actually. She told me to come back the following weekend to see another apartment. I called greene manor to reschedule an appointment and confirm they actually had what I was looking for. I explained to the gentleman, who attempted to sell me on greene manors world-class customer service, that I didnt get a response to my email I sent to property manager. He assured me a follow-up call. That never happened. So I decided to email the main office early May to explain what happened and the bad experience I had-never got a response. So, believe the ratings regarding caring for others and respecting their time. I don't even live there and I can attest that the negative ratings are true!