This review is for my Wednesday, November 27, 2019...

This review is for my Wednesday, November 27, 2019 service appointment and the entire servicing appointment--from start to finish was exceptional. If there were more than five stars available, I would select even more. The primary reasons that I continue to purchase a Lexus automobile is their reliability and the excellence of the service staff that I have worked with at Lexusthrough the years.. Tom Schultz is outstanding. He has a very positive attitude, exceptional knowledge about the functioning of the vehicle, an ability to communicate this knowledge clearly and concisely, a very high level of efficiency, consideration for the clients' time and perspective. He is highly professional, skilled at problem solving, and a superb representative of the high level of excellence that Lexus promises.The work was completed promptly, the explanations were cogent and reliable, and the car was immaculate when I picked it up. I am grateful for the level of service that Lexus is able to provide through a talented service representative..