Terrible, particularly because they will not repla...

Terrible, particularly because they will not replace batteries on your Tracker when they run down (they are not rechargeable), you will be wasting your money on a lifetime subscription, as you will need to buy an entire new unit, when your battery is depleted. Look elsewhere and if you must buy a Tracker read all the small print and be aware of the limitations.

They are meant to contact you when the battery is dying, but they never did this for us and therefore the Tracker device could have been ineffective and at odds with the Insurance companies requirements. We contacted them out of curiosity, only to be told the unit had 5 errors going back for some time!!

We are the original owners of the car and paid to have our Tracker fitted and our phone and email details have never changed. We even wrote to them when we changed address a few years back (and received the updated certificate), but they claim they did not have contact details for us. This really is poor and makes you think how effective they might be when you actually need them.