fred bell Review of Cedar Creek Motorsports
I have been in the market for a new motorcycle rec...
I have been in the market for a new motorcycle recently and found this dealership had the bike I wanted. After reading the google reviews I felt like they would be a good dealership with good customer service. I put a down payment on the bike and drove 2 1/2 hours to the shop the next day. Upon arriving at the shop, I was greeted with paperwork and was asked to sign on the agreed price. Then I was directed to go into a separate room to finish the paperwork seemingly being rushed to get out of there. I asked to physically see the motorcycle I was about to purchase before signing anything, and they lead me to the bike which was hidden behind a stack of tires and wedged between a 4 wheeler and 2 groms. Once everything was moved out of the way for me to see it up close, there was scratches on the front fender, front brake lever was bent, side fairing was scratched, motor casing was scratched, exhaust pipe scratched and tail plastic scratched as well. Clearly the bike had been dropped, which he said probably happened when they were moving the bike, which they also claimed they hadn't noticed yet. I was offered some money off the bike if I still wanted it which I told them no I didn't. Then one of the sales associates offered me the same year bike with NO miles for the same price, had went to sign the paperwork and after paying $9,900 cash and the remaining $1,300 on a debit card, was told they might not be able to release the certification of origin until the of the debit card payment went through. I protested that and shortly after was given the papers and bike and a handshake. Nothing about the bike was properly gone over with me, the bike had a quick cloth wipe down before I left. Nobody told me any info on the bike such as a break in mileage or any other specifics one would want to know when purchasing a new vehicle. The most customer service I received was when they helped me load the bike into the back of my truck. I'm not sure if this was all based off of my ethnicity or if this is just the service given to all of their customers. Shortly after bringing the bike back home, a buddy of mine wanted to get the same one but after hearing my experience there was instantly detoured and is still looking for another dealership that has one.
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