kay hartgrove

Review of Fairfax Water

CUSTOMER SERVICE HORRIFIC, WHEN ASK TO SPEAK TO A ...

CUSTOMER SERVICE HORRIFIC, WHEN ASK TO SPEAK TO A SUPERVISOR - GET VM....called ABOUT ALL THE FEES INVOLVED EVERY TIME I HAVE A TENANT MOVE OUT AND IT SWITCHED TO MY NAME- ALWAYS A $36 FEE, BUT ALL THEY DO IS AVERAGE USE OF WATER. the home was vacant for 45 days and I get a statement for 5,000 gallons of use and $130 bill! THEY JUST AVERAGE WHAT THEY THINK YOU USE, METER READINGS ARE WRONG. A REAL RACKET WITH ALL THE SEWER AND OTHER FEES THEY TACK ON. TO BAD NO OTHER CHOICES FOR AREA. WISH I HAD A SPRING WELL AND OUTHOUSE!