Youssef KADIRI

Review of Casino de Tanger

Very disappointed ... Thanks anyway to the directo...

Very disappointed ... Thanks anyway to the director of the hotel for proposing me a suclassement (but too late!), 2 days after the end of my stay..one time to leave the hotel ... My requests have been taken into account much too late! :-(

For a wedding anniversary: Have separate beds: I find it very average./ My expectations were disappointing and that of my wife still + :-( // Malgres my various reminders and requests made at the reception. What promises but nothing happened .... (other problems on my arrival: credit card blocked, I was not informed about the bank and the withdrawal of my card by the bank), at the reception : malgres big sourrire, there is a lack of reactivity Avery we were made to wait all morning before having a room at 12h / what I can understand but an IC! (no coffee, no drink or drink) water was proposed in the meantime ... we had to pay an espresso coffee at 200DH, it did not ruin us certainly, but sad that there were no gestures of welcome ... I find this is very average for a hotel of high standing such as the Movempick, (I still had good experiences of this hotel chain iere: especially in Dubai ... but we are very far unfortunately in Morocco!
Hoping that this opinion is constructive and will help to improve your service for the MOVENPICK OF TANGIER.

Thank you