I inquired about a vehicle online and received imm...

I inquired about a vehicle online and received immediate contact. I explained what I was looking for and that I needed an appraisal on my lease and needed immediate assistance when I arrived as I was driving to another town. I was met by Alicia, told her my expectations as far as features and my expenditure. She showed me a couple vehicles and found one I thought would meet my hubby s expectations. Matt offered different options and financing and was gracious enough to let me drive the truck to my husband s place of employment. Direct, concise conversation, kindness, team work, an understanding of the needs of all aged individuals is prevalent in this organization Chuck has assembled at Preferred in Grand Haven, MI. Our honest, heart-felt appreciation of their attention at purchase and current work to complete the add-ons is most sincere. Kudos everyone!

John and Wesli Dillahunt
North Muskegon, MI