Jacky Sudding

Review of Obagi MediSpa

I was persuaded by a colleague to have the velour ...

I was persuaded by a colleague to have the velour shape program done at Obagi Spa to reduce the cellulite on my legs. I had a consultation with the doctor who was very nice and seemed to know what she was talking about.

The doctor said if I signed up for 6 sessions she would give me a extra 2 sessions free. Although I did not have the money there and then they started the treatment..

The staff member who did the treatment on my legs did not take a photo before the treatment - they claim to have miraculous results so it would have been good to see a before and after. The treatment was excruciatingly painful.

I paid for my session and left. I was told to come back in 4 days which I did. The treatment was the same as the first. I asked the Filipina therapist to take a photo of me on my mobile phone which she did.

I went for a third treatment and saw there was absolutely no difference at all. In fact my legs looked more dimpled than before I started. I complained to the Manager at the time and showed her the before and after photos. She actually thought the before photos were the after photos and visa versa.

I was told to pay for all six sessions in advance and when I told the management that I was waiting for my salary and would be in to pay them in a day or two they kept my Emirates ID. I felt like a criminal. The next day I went in to pay them the balance I owed them and had a huge struggle to get my Emirates ID out of their safe as the Accountant was not in and he was the only one with access.

I called several times to speak with management over my concerns but could not get through to anyone. I had to go back home to my home country after a family bereavement and never went back to Obagi again. AED6000 wasted - washed down the drain.

I still feel very aggrieved by this and only had 3 treatments of something that clearly did not work missing out on the 3 treatments that I had paid for as well as the 2 extra treatments I was promised.

I would not recommend the spa nor would I recommend the treatment I had. An absolute waste of time and money!!!

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