Christian Schmitt

Review of HomeServe France

Very bad experience with customer service! the ann...

Very bad experience with customer service! the annual contract specifies 2 interventions / year, following a leak I asked for intervention with confidence since one of the two interventions previously requested in the year was not carried out. my hom serv partner directed me to customer service what i did! then there is the record of "customer disrespect" no possible explanation, only one answer (way to return the file to the trash): "write!, we will transmit ... the interlocutor Home serv has no It's simply a shame!