We stayed here from 27 September to 1 October 201...

We stayed here from 27 September to 1 October 2018. We were able to check into our room a couple hours earlier, which was great but basically went downhill from there.
Our room stunk like pee and cigar smoke. The lobby has a disgusting cigar smoke smell- or maybe it s a dirty mop smell- regardless it s gross. We had to call housekeeping after being out all day to come and clean the room. When we plugged the iron in behind the desk, we found a pair of black dirty socks- we left them there- how long the had been there is anybody s guess.
No complimentary tea or coffee in the room, no small fridge in the room, no
complimentary WiFi - in this day and age this is standard!
The 4 porters in the lobby were basically standing around doing both but talking with
each other every time we saw them. Not once did they help anyone with luggage or even opening a door!! I was walking with a cane and not one offer of help- not that it was
needed- but the fact is no offer!
All in all pretty disappointed for a Hilton- would never recommend or stay there again.