Nicole Meyers

Review of Savage River Lodge

Beautiful Grounds, Hiking Trails, and nice infrast...

Beautiful Grounds, Hiking Trails, and nice infrastructure. Cleanliness and Communication is lacking, and it seems like based off past reviews there isn t much effort to correct it. I ve stayed here 4-5 times in the past and loved it, this past experience was a bit off-putting. I can only describe it as front desk has no idea what is going on (tried multiple times to schedule masseuse appointment and each time being told we will check with them and never receiving a followup. I ended up just cancelling because the experience trying to get them to fix it wasn t even worth the massage.)The little pre-covid touches are no longer there (fresh OJ and muffins have since been replaced with what appear to be freezer burnt, store bought muffins). I ll give it a 4 stars because I know what this place can be outside of COVID- but there needs to be some serious customer service training with your people and to buy a ladder to clean the cobwebs off of the high spots.