Kim Czotter

Review of Island Sexual Health Society

Quite upset... Returned to this clinic multiple ti...

Quite upset... Returned to this clinic multiple times over the years, just told to keep getting internal ultrasounds rather than being referred to a specialist. Finally, in August of 2018 I was able to get a refferal because I told them I believe I have endometriosis as I have all the symptoms, which I said previous appointments but was ignored. I kept following up from October-March calling to see when I would hear back from the specialist because I was told I would be in within 3-4 months as I was a severe case. Each time they told me they would follow up. In February, I called 4 days in a row being told a manager would call me back (they still haven't btw) and that they would check into my referral. Turns out, the specialist never received my August referral and nobody I talked to followed up until I called those 4 days in a row in February. I got a call from the specialist today, and now I am waiting as if my reccomendation was put in in February. If they would have followed up like I requested, I wouldn't be waiting another year to get into a specialist as they can't put me on my placement I should have gotten in February. In short, clearly you need to follow up multiple times until they do. Better yet, ask for the specialist's name and call the specialist's office within a month if you haven't heard anything or you might be waiting an extra year for your refferal too.