When you book your trip you expect five star resor...

When you book your trip you expect five star resort when you check in they want to put you on the next-door Motel 6 style .
You have to pay a lot of money to upgrade for your expectation what you see online , What you already paid for . Very disappointment especially when you check late and with kids you don t have no different choice then pay who They want to only escape old part of resort , Motel six style.
Bad business practice , does it matter what kind of card you use if you try to reimburse or put dispute they give runaround even for your Top credit card ,
It s like playing the lottery if you re a winner you can try it but most of us don t