Shelley Juneau

Review of Hotel Derek Destination Hotels...

Buyer Beware. READ the reviews. Stay somewhere els...

Buyer Beware. READ the reviews. Stay somewhere else or understand that "you get what you pay for" if you find a good deal for this place. Consider too, that the price per night is really $40 more than you think. Parking is $25 per night and there's an additional $15 "service charge" that you'll be paying when you check in. Our first room had a faulty heater. It was 53 degrees in the room. Maintenance came up and fixed the problem, but it took a while for the room to feel habitable. Then, the room next door woke us up at midnight with their music and birthday party celebration. We called the front desk and politely complained. 30 later, nothing had changed, so we called again. The receptionist said she "Sent security up but they didn't hear anything." She offered to send Security up again. I stood by the door and waited for security, thinking that maybe the security guard needed to hear the party from our room instead of just the hallway. He never came, but housekeeping did... with ice... for the party. While I was waiting, I squished two small bugs, one a small roach, that had tried to run when I turned the bathroom light on. I had brought a noise machine and decided to try and crank it up and just deal with the noise. 15 minutes later, however, the smell of pot coming under the shared door between the rooms was unbearable. I called the front desk and politely asked for a room change. We walked down to the desk, now after 1am, for a key to the new room with all of our luggage. After finally making it back to a new room, we just climbed in bed, exhausted, to sleep in another room with a broken heater... hoping that whatever bugs were there would stay in dark hidden crevices away from us while we slept.