My visit was with an eye doctor named Dr Simons. H...

My visit was with an eye doctor named Dr Simons. He walked backwards down the hallway and into the exam room with me following him. My immediate thought was how much I hated seeing my medical eye doctor performing circus tricks. It took him 3 minutes to perform the entire exam. He then stated the prescription for my eyeglasses is upfront. I literally said to him, wait I'm here because I'm having significant vision changes. I began to question him on my symptoms. I have an autoimmune disorder. I have dry eyes and my eyesight has gradually worsened. I persisted in my questions. He could answer only one question. That was no, I don't have cataracts. Funny thing, that wasn't one of my questions. I had researched about my disorder and about dry eyes. So I knew there could be long term effects from having dry eyes. He told me there wasn't. He actually pretended he didn't hear two of my questions. I'm assuming he didn't have the answers to those questions or he simply did not care. I realized the circus tricks were a diversion. A poor attempt to distract me from recognizing his lack of knowledge and his lack of care. I have had to make an appointment with yet another opthalmologist. This visit was a waste of time and money. This type of doctor causes patients further harm and eats up thousands of dollars in wasted insurance payments. If you need only a prescription for eyeglasses or need to be diagnosed with cataracts then this clown is a perfect choice. PS the technician actually administered the vision testing that led to the prescription. His sole purpose was to explain I did not have cataracts. Well done.

I am overly frustrated in dealing with the appointment scheduling staff. I normally receive my medical treatment by doctors affiliated with Aurora Medical Centers. Due to a very unique disorder, I have had to use a doctor with Froedtert. It took multiple phone calls to make the actual appointment. First call to scheduling at Froedtert - I am told there is an issue with my insurance and they refuse to schedule the appointment. I call the insurance company, they can find no problem. Second call to scheduling at Froedtert - I explain the previous call about my insurance. I am told there never was an issue with my insurance company and she can find no reason that I was told there was a problem. But she refuses to make an appointment without a diagnosis code. I call my referring physician and acquire a diagnosis code. Third call to Scheduling at Froedtert - I explain my previous call about the need for a diagnosis code. I am told I did not need the diagnosis code. I only need to give the name of my disorder. And finally I have an appointment. I would also like to add that every call I made to scheduling at Froedtert I was required to recite address, phone, date of birth and confirm my insurance. Normally I have no issue with this requirement but I had a problem with three times in one day. Now I have been referred to see two other specialty departments at Froedtert. I need sunshine, love and a free day in order to call these people again. If I had any other option available to me, other than Froedtert, I would totally use it.