Malika Begawala

Review of Rallye Lexus

Horrible service experience! I was traumatized and...

Horrible service experience! I was traumatized and nearly in tears because the service rep, Joanna Oats, who was really nasty to me! Stay away from this terrible woman. She is a horrible person and you are better off not interacting with her. She is rude and totally unprofessional. She should not be at the front desk dealing with customers. I complained about her to the service manager. The least they can do is have her apologize to me. I plan to file a complaint with BBB.