H TK

Review of Tower Bridal Gallery

First of all, i had an amazing experience here. Th...

First of all, i had an amazing experience here. The staff went above and beyond to provide top customer service to me.

I came into the shop with no appointment asking if it was possible to peak at some dresses before deciding if I wanted to try on the dresses here. It was very crowded and busy, but the staff some how squeezed me in to give me a tour. I don't know the name of the woman who gave me the tour, but she took the time to assess what I was looking for and took me right to those dresses and pointed out what she thought I'd like. She completely nailed it. I saw the dress, knew it was the one.

They were fully booked when I asked if it was possible to make an appointment for the next day. The staff took their time to rearrange their schedule and was able to fit me in.

I came in the next day and Ariel was assigned to my appointment. She made me feel very welcomed, had a wonderful sense of humour, and radiated with enthusiasm. Her attitude definitely rubbed off onto my party group and it made the experience so much better compared to the other shops I have been to.

I tried on the dress I initially came here for and I knew it was the one. I didn't even try on the other gorgeous dresses. They have many beautiful modern designs for a very modest price.

All staff here have been accommodating, professional, enthusiastic, and helpful. I plan to come back here for my future needs, and definitely recommend brides to come here FIRST. The customer service along with the wide variety of selections will definitely get you to the finish line.

Thank you everyone at Bridal Gallery!