R Paul

Review of Renaissance Cleveland Hotel

We stayed one night 6/24-25. Accentuating the posi...

We stayed one night 6/24-25. Accentuating the positive - those that I interacted in Housekeeping were very friendly, helpful and customer service oriented. The room decor was nice. Other than that - at check in the young man at the counter stated that we had a "great" view and actually our room faced a wall of other rooms with a slight view of the parking lot across Superior, the room was quite small (in all fairness because it's an historical site there is little to no room for renovations/ expanding) this guy knew exactly the room we were assigned and certainly could have been honest. I called ahead for parking pricing and was told that self park - $18 and valet - $27 only to find out at arrival that it's 27 & 32 respectively. Also, all things considered they're overpriced. I don't plan to ever stay at the Renaissance Downtown Cleveland, Oh again.