After 4 years of doing business with them as the p...

After 4 years of doing business with them as the president of our HOA, we spent more time managing them then they did managing our business. There were always excuses as to why and transition issues, new software....same story. The challenge was a lack of focus on customer satisfaction and understanding our community.

And before you say you will forward my review to the management team, it has been forwarded and met, and reviewed and met, and reviewed, and promises, and all the while still mistakes after mistakes. We had Sebastian as well at RiverSprings in Dacula, and while he was the best CAM we had, there were challenges with his focus and again, I think that starts from the top.