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Soren Stauss

4 years ago

The hotel itself has been fairly well maintained. ...

The hotel itself has been fairly well maintained. However, housekeeping needs to monitor their towels better, as several of mine were torn.

Also, call me a traditionalist, but having my room service delivered in a bag with paper cups and plastic flatware is not something I'm okay with. It's cheap and tacky and something I would expect at a Courtyard.

Perhaps Renaissance is lowering their standards in the SPG transition, I don't know. But the level of service I received during my stay at this property is not the level of service I have come to expect from the brand.

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