First time staying at Hyatt in Dallas. I am very ...

First time staying at Hyatt in Dallas. I am very disappointed and disgusted by the room 916 and horrible services. Check in the room and I saw someone left a soda cup in the room. I went downstairs and ask if someone can come and clean the room. Coming back from dinner at 10 pm and the nasty cup still in the room. I have to wear glove and clean myself because I don't know if any Coronavirus. I have to use my own disinfecting to spray the whole room. This is unacceptable for the service at this pandemic especially Dallas area where the virus increased.