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Dean Graves Review of Ellenborough Park Cheltenham S...
Superb location, beautiful building and grounds,, ...
Superb location, beautiful building and grounds,, however let down by terrible food and slow, inattentive service. Not a true 5 Star Hotel, food would be better suited served at a Travel Lodge (no disrespect intended to TL). Price structure does not represent the level of service, food or attention to detail expected at this level. Not recommended and very disappointed - review left because the Hotel did not even respond. Final meal of 3 night stay returned twice for being uncooked in the middle and cold, 2 of 3 breakfasts arrived cold (the should of been cooked and hot). Cheekily added service charge to bill at the end despite comments.
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