Deserves a negative star. I was kicked off my call...

Deserves a negative star. I was kicked off my call twice after waiting 40 minutes each time. Upgrade your systems and hire more people for customer support. I've called into this office 4 times over the past 5 business days and every time there is a 40 person wait. UNACCEPTABLE. This isn't the 1940's.

(Update) I just got off the phone with theses people and they haven't started to process MY vehicle title. I do not understand why this is overly complicated.