Allen Rutherford

Review of Orange Lake Resorts, Holiday I...

We were invited to attend a 90 minute Holiday Inn ...

We were invited to attend a 90 minute Holiday Inn Club Vacation presentation while in Orlando, Florida in exchange for ticket discounts. The presentation was pleasant enough, but after politely declining the offer, we were bombarded by three additional "high-pressure" salesmen, which took 2.5 hours to finally end. I had no questions and repeatedly asked to get the promised tickets and be allowed to leave, but was told that the "next-level" supervisor need to evaluate our experience. Going into this experience I had a very positive image of IHG and often stay at their hotels. After our recent experience, our opinion of IHG is very poor and it will be a long time, if ever, that we will patronize any of their motels. We can only assume that IHG corporate officers condone these high pressure sales techniques. This is "bad business" and I intend to spread my experience with all who will listen. Our experience is diametrically opposed the stated IHG Corporate Responsibility statement. I would put this off to a one-off experience, but in my discussions with several of that day's participants, our experience was not unique.