Jen S

Review of Avis Ford

I love my sales lady Ingrid Henderson she is a sup...

I love my sales lady Ingrid Henderson she is a super nice lady. She sends birthday cards, thank you cards, and will follow up with you to make sure you don t go over your mileage at the end of your lease. However, my experience with my second vehicle is terrible. I leased a 2018 Ford Escape in Feb 2018. At 508 my vehicle had an oil leak and the dealership had to replace the engine. Last month, I had another oil leak and services and parts replaced the cap because it was missing. Finally, on Thursday my vehicle stopped on me on my way to work in the middle of the road in Pontiac, Michigan. I receive a phone call from services and parts only to say it s my transmission. Thanks to this vehicle I now understand (Found On Road Dead) this almost happen to me. I thank God I wasn t on the freeway and it didn t cause an accident. At this point, I want out of my 3 year lease and I want nothing to do with Ford.