We were previously with Cornerstone: we had excell...

We were previously with Cornerstone: we had excellent care and it was generally easy to deal with the insurance and billing end of things. Then Wake Forest Baptist Health bought them out. While we had the same providers, their Billing is absolutely inept. They cannot deal with dual insurance situations. And when my spouse had an car accident and our car insurance stepped in, it was an absolute nightmare. No other medical practice was this horrible. Cone, the EMS service, and others all dealt with our insurer (and gee, they were glad to get paid top dollar). But WF has showed no understanding and no willingness to work with us... even though they are getting paid. I will miss the care but there are other doctors and I won't have to deal with this insanity. (Arrgh, and it is even worse as I have a primary coverage at work and Medicare, and Wake has consistently overcharged me.) Basically their complaint department will do nothing for you. STAY AWAY FROM WAKE FOREST BAPTIST HEALTH there are other great doctors.