Neuge Shibasaki

Review of Incommunities

Nothing but lies from these people. I'm yet to spe...

Nothing but lies from these people. I'm yet to speak to a manager who isn't pathological. They left me unable to bathe for a year because it wasn't cost effective to install a walk in shower OT told them I needed. Finally moved me to a house that was filthy from the previous occupant, told me it was nice and quiet with elderly neighbours, made a mountain of promises to convince me to move (thereby getting me off their list, which makes them look good), and then left me to suffer from death threats, vandalism and 10 hour raves from next door, who in case you were wondering are not elderly at all. Evidently that was my fault for not knocking on everyone's door to find out who they were before I accepted the only property available in over a year so that I could live like a human being instead of a rat (seriously, I was told I should have spoken to the neighbours first instead of believing the housing officer for the area when she definitely didn't promise me anything I cannot prove). Made a complaint to the top manager about various staffing issues only to get an 8 page double sided letter back basically telling me that I was making it all up. They wouldn't move me to Bingley because that's "an affluent area for affluent people" and couldn't find the 3 grand to allow me the dignity of being able to wash my hair even once in THIRTEEN MONTHS, but managed to pay every resident from the Crosley Wood high rise flats 6 grand each, after giving them all priority over my (highest) medical need. Now the police have been involved with my neighbours and they've been told no more warnings will be given, but I'm being told by the enforcement team that they'll "have a word" with them? But when one of their staff made a mistake over Christmas and didn't transfer my bedroom tax direct debit, they sent demanding letters about paying back the exactly zero pounds of debt or face legal proceedings. My mental and physical health has suffered greatly because of these people, and they care not one bit. As long as they get paid. Oh, and I wouldn't be surprised at all if the high rises were sold and become luxury apartments, rather than the demolition planned for August because of "safety issues." That site is prime real estate and evidently worth an absolute fortune if they could buy off the tenants.