Ethan S

Review of PCNation

I cannot recommend PCNation. I ordered my motherb...

I cannot recommend PCNation. I ordered my motherboard on December 2nd. December 3rd I received confirmation of shipment along with my tracking link. A week later I check its progress and it says that there is no tracking information. I called pcnation to figure out why I can't track my package and the customer service rep says he will look into it and email me within half an hour. Two hours later I still had not received the email. I called again and the 2nd rep said he would contact the distributor and get back to me. Again, two hours go by without any word. I call a 3rd time and the 3rd rep, bless his soul promised to keep me on the line until he had my answer. Turns out my package had not yet shipped regardless of being told it had shipped a week prior.
Now that my package has actually shipped it has been stuck for days in the same town hundreds of miles away because that fedex hub is a week behind schedule. Now I cannot complete my build and verify that all my components function properly in time to return them if they are faulty.
Shop at newegg or Amazon, avoid Pcnation.